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Terms & Conditions

 

Pick-up/ drop off and lesson time

  • The schedule for client pick-up (in the agreed spot, either partner location or a place that is appropriate for us). Monday between 8:30h and 10h With return between 16h30 and 17h30. Full Surf day includes 2 sessions of 1:30 min with a stop between sessions, surfboard, wetsuit, snack lunch with water and fruit and beach transfer, depending on the weather and tide conditions sometimes we have to teach the two sessions together with no stop between them, therefore it will be one long session of 2:30 min and the return could be earlier.

Accommodation Conditions 

  • We inform that all the accommodations that we work are outsourced only the surf school  and surf lessons are proprety of Salty Wave Surf, meaning our accommodation partners are responsible for the accommodation services.

  • Minimum stay 3 nights stay. 

  • The management reserves the right to refuse entry to more guests staying in the Accommodations than the stated on the reservation.

  • Check-in:  From 14:00, Check-out:  By 11.00

  • Prices are subject to change without prior notice unless deposit has already been paid.

Payment policy

  • A non-refundable deposit of 20% to guarantee your reservation is necessary at the time of booking in order to secure your reservation. If your reservation is cancelled until one (1)  week before your stay or surf lessons you will have one (1) year to use that deposit with us. If your reservation is cancelled less than one (1) week before your stay or surf lessons you will lose the total amount of the deposit.

  • The remaining balance of 80% is pain on the arrival. 

  • All de transfers should be made to

       ACCOUNT NAME: RODRIGO EÇA DE QUEIROZ LACERDA

       BANK: MILLENIUM BCP

       IBAN: PT50 0033 0000 4534 3725 1490 5              

       BIC/SWIFT: BCOMPTPL 

       ADRESS: LAGOS

       ​After transfer please send confirmation to booking@saltywavesurf.com . We will send you the booking confirmation 

  • We recommend taking out Travel Insurance, as no refund will be given for cancellations, no-shows or early departure, both on accommodation and activities.

  • Reservations can be changed without loss of payments made, subject to availability.

  • Refunds are not available on pre-booked activities, including due to sickness or injury. Please contact your travel insurance in this instance.

Airport Transfers

  • We can arrange  airport transfers from Faro (20 € per way), Porto airport ( included) . Please contact us with your flight details, at least 3 days prior to arrival.

Travel Insurance

  • We would recommend taking out travel insurance for your holiday. Cancellation of activities less than 24 hours in advance will be charged.

  • We also recommend that you have an up to date EHIC card.

  • Salty Wave Surf School is not responsible for any robbery, theft or damages of personal items that occurs in or from its property.

  • Salty Wave Surf School is a safe and secure environment, however we do not take any responsibility of the client’s personal belongings during their stay, The Client is fully responsible for his or her personal belongings

Surf Lessons

  • Your group may be divided based on surf ability and where possible we will find surf conditions to suit the group.

  • Salty Wave Surf School is not responsible and will not reimburse a student if surf classes cannot occur due to adverse weather and ocean conditions (e.g flat ocean, excessive wave size, fog, strong winds, etc). Nevertheless, in these rare cases Salty Wave Surf School will make an alternative plan, for example a theoretical class, surf related trip, etc.

  • Clients are strictly required to follow the instructions of their teacher. Always keep the safety rules. In the case of injury inform your teacher without any delay.

  • If you wish to take a rest day, you must inform the Manager 24 hours in advance. If you are expected for surfing and do not show up you will be charged.

Surf Equipment

  • We have a wide range of boards available to you for the surf lessons or for rent.

  • We have a large range of O'neill wetsuits, 4/3mm and 3/2mm. You’re welcome to bring you own, however there is no discount for this.

  • You are responsible for your board and wetsuit. You will be require to wash you wetsuit and board without sand.

Surf Equipment rentals

  • As guarantee shall be left an identification card (Passport, Citizen Card or Driving License) which will be returned when you return the equipment.

  • All rented surf equipment shall be returned clean and free of sand.

  • By renting the surf equipment you agree that  you are responsible for damages to third parties.

  • All surf equipment must be returned in the same condition as when was rented out.

Repairs:

  • Surfboard depending on the damage, repair may cost from € 30 to € 180

  • Loss or broken fins- € 25 / each

  • Broken Leash - € 20

  • Loss of surfboard - € 350

  • Wetsuit depending on the damage, repair may cost from € 30 to € 150

  • Loss of wetsuit - € 150

  • To extend the time or date of delivery of the rented surf equipment you will have to notify us. If you dont delivery the equipment on time an extra full day will be charged (per day).

Food

  • Salty Wave Surf School is self catering, basic breakfast,coffe and tea are included, depending on the accommodation type you chose.