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General Terms & Conditions

 

Pick-up/ drop off and lesson time and courses conditions

  • The schedule for client pick-up (in the agreed spot, either partner location or a place that is appropriate for us). Monday to Saturday.

  • Our surf daily pack includes; 2:30 min of lesson, wetsuit and surfboard and beach transfer, if you chose for a pack more then 3 days a discount will be provided. The discount it will be only provided if;

  • If the client would like to go with their own car , no discount will be provided as beach transfer is included and it is not part of our service, but just a way to get there.

Surf Lessons conditions​

  • On the option of the 3 days  course must be in a row for the discount to be applied,

  • On the option of the 4 days course must be in a row for the discount to be applied,

  • On the option of  the 5 days course must be for the discount to be applied,

  • Your group may be divided based on surf ability and where possible we will find surf conditions to suit the group.

  • Salty Wave Surf School is not responsible and will not reimburse a student if surf classes cannot occur due to adverse weather and ocean conditions (e.g flat ocean, excessive wave size, fog, strong winds, etc). Nevertheless, in these rare cases Salty Wave Surf School will make an alternative plan, for example a theoretical class, surf related trip, etc.

  • Clients are strictly required to follow the instructions of their teacher. Always keep the safety rules. In the case of injury inform your teacher without any delay.

  • If you wish to take a rest day, you must inform the Manager 24 hours in advance to check availability. If you are expected for surfing and do not show up you will be charged.

Under 16 surf lessons conditions​

  • We only teach  from age 14+, if clients are under 16 years old a parent or tutor should drive them be present at the beach for the time of the lesson as we are not allowed by portuguese law to transport clients under 16 years without the presence of an adult responsible for the youg clients. Our transport has limeted spots for surfers clients, so we cannot take the adult in our van, if in any case there is a spot available we could provide the adult transport but we only know the day before after closing all the bookings ( until 20:00).

Travel Insurance 

  • We would recommend taking out travel insurance for your holiday, in case you book and cannot make the trip for any reason refund will be provided as mentioned at the REFUND AND CANCELATIONN

  •  Cancellation of activities less than 48 hours in advance will be charged.

  • We also recommend that you have an up to date EHIC card.

  • Salty Wave Surf School is not responsible for any robbery, theft or damages of personal items that occurs in or from its property.

  • Salty Wave Surf School is a safe and secure environment, however we do not take any responsibility of the client’s personal belongings during their stay, The Client is fully responsible for his or her personal belongings

  • We recommend taking out Travel Insurance, as no refund will be given for fligths, buses, trains, hotels or any other cancelations. We are only responsible during our activity and our insurance just covers injuries during the activitie.

Booking conditions

  • All bookings are made via website/ whatsapp or in “loco” at our shop

  • Full payment is due at the time of booking. This can be taken in the form of Cash( in our shop), banktransfer, Credit/ Debit card or paypal in our website. The person making the booking accepts responsibility for payment for everyone on the booking and is responsible for ensuring that all other persons on the booking read the Terms and Conditions and that they are aware of the booking details.

  • If you need to change your booking dates?
    Salty Wave School will make every effort to arrange any changes requested after the booking and been confirmed.

  • If you decide to pay via bank trasfer, all transfers should be made to:

       ACCOUNT NAME:

Account name: RODRIGO LACERDA, UNIPESSOAL LDA
IBAN: PT50 0045 9033 4031 0193 6455 6
SWIFT: CCCMPTPL.
Bank adress: Porto

Refunds and cancelations

  • We only return the 100% refund if cancellation is made until 15 days before the bookings close on the day before of the lesson. 

  • ​We only return the 50% refund if cancellation is made until 48 h before the bookings close on the day before of the lesson. 

  • If a booking is canceled less then 48h from the start of the lesson, no refund will be provided.

  • cancellations 48, no-shows or early departure.

  • Reservations can be changed without loss of payments made, subject to availability.

  • Refunds are not available due to sickness/ injury or because the client is tired. Please contact your travel insurance in this instance.

 

Surf Equipment

  • We have a wide range of boards available to you for the surf lessons or for rent.

  • We have a large range wetsuits, 4/3mm and 3/2mm. You’re welcome to bring you own, however there is NO discount for this.

  • You are responsible for your board and wetsuit. You will be require to wash you wetsuit and board without sand.

Surf Equipment rentals

  • As guarantee shall be left an identification card (Passport, Citizen Card or Driving License) or a deposit per item which will be returned when you return the equipment.

  • All rented surf equipment shall be returned clean and free of sand.

  • By renting the surf equipment you agree that  you are responsible for damages to third parties.

  • All surf equipment must be returned in the same condition as when was rented out.

Repairs:

  • Surfboard depending on the damage, repair may cost from € 30 to € 180

  • Loss or broken fins- € 25 / each

  • Broken Leash - € 20

  • Loss of surfboard - € 350

  • Wetsuit depending on the damage, repair may cost from € 30 to € 150

  • Loss of wetsuit - € 150

  • To extend the time or date of delivery of the rented surf equipment you will have to notify us. If you dont delivery the equipment on time an extra full day will be charged (per day).

​Public Liability

  • Surfing, is a sports that carries a certain degree of risk both to people and property. It is also a physically activity that requires those taking part to have a reasonable standard of swimming and fitness.

  • All customers must make us aware of any medical conditions, illnesses or allergies they may have and any prescribed medication they are taking on the booking form at the time of booking.

  • No one should participate in a surfing lesson if they are suffering from a heart condition or if they are pregnant. All customers must not be under the influence of any alcohol, drugs or medication at the time of the lesson which may have a significant adverse affect their physical or mental abilities.

  • All customers must agree to abide by all instructions and decisions that Salty Wave Surf School and its instructors make in order to secure the safety and comfort of all participants.

  • Customer will have the use of Salty Wave School equipment during their lesson times only.

  • We take all reasonable measures to ensure the safety and good condition of that equipment, customers are responsible for immediately reporting any damage caused to the equipment or which becomes apparent whilst the equipment is in their possession.

  • Salty WaveSurf School not seek to limit or exclude any liability for personal injury or loss of life which may occur as a result of its own negligence or that of its employees, officers or agents however, Salty Wave Surf School assumes no liability in respect of any personal injury, loss, damage, consequential loss or third party claims which occur through no fault of its own, its employees.

  • All other liability or conditions implied by law are excluded to the fullest extent possible.